Sounding professional in English without sounding stiff

"Sounding professional" is a misleading goal, because the phrases that read as unprofessional at work are rarely the informal ones. They are the ones that leave the reader with work to do: a request with no date, a preference stated where a proposal was expected, a stock line that carries no information. Formality is not the fix — precision is. This series takes the specific expressions that get flagged in workplace English and replaces them with wording that says the same thing while giving the reader something to act on. Every page marks the register of each alternative, because a phrase that works upward to a director often reads as cold sideways to a peer, and shows the case where the replacement is worse than the original. The series is short by design and will grow as we see which expressions people actually get stuck on. Read it if your English is already fluent and the feedback you get is about how you come across rather than about grammar.

In this series (4)

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